consultancy
Mass entertainment and large-scale gatherings define our social landscape, at home and overseas. Customer and family expectations are high, and events, venues and spaces must be safe, seamless and secure.
A great customer experience requires a combination of art, compliance and science, and the InCrowd Safety Partnership is here to ensure corporate clients achieve their organisational ambitions and market growth.
People need to feel safe and stay safe if they are to return to venues and events, and our consultancy skills and expertise are the vanguard of innovative crowd management solutions.
Solutions that reduce risk and improve performance also enhance reputation and, through our team of experts, we offer:
Planning, preparedness & integration
End-to-end, risk-based organisational preparedness and prevention.
Readying the organisation for delivery, the unexpected and crisis management.
Aligning people and behaviour with processes, systems and technology
Rehearsal, implementation & support
Testing plans, exercising plans, simulating risk.
Ensuring preparedness delivers efficient and effective organisational performance.
Training, coaching and preparing people for key roles and responsibilities
Response, crisis & recovery
Identifying critically and ensuring immediate, systematic mitigation to unexpected or high risk occurrences.
Supporting an integrated management approach in heightened and exceptional operating environments.
Supporting leaders in returning the organisation and people to normality.
Review, evaluate, learning & growth
Formal debrief and assessment of performance and outcomes.
Critiquing the quality of implementation, response or recovery.
Capitalising on the opportunity for developing people.
Translating operational success or learning into organisational gain
We look forward to becoming a trusted partner and sharing in your success. Join us on a journey where operational excellence meets corporate ambition and growth, and where your venues and events benefit from the support of our consultancy